TERMS & CONDITIONS

Last Updated: August 25, 2026

Welcome to Car Traders. These Terms & Conditions (“Terms”) govern your use of the Car Traders website, https://cartraders.us/, and your interactions with Car Traders in connection with our automotive repair, collision repair, maintenance, diagnostic, and related services.

By accessing or using our website or requesting services from Car Traders, you agree to these Terms. If you do not agree with these Terms, please do not use the website or request services through it.

1. About Car Traders

Car Traders provides automotive repair, maintenance, collision repair, diagnostic, and related automotive services in Houston, Texas.

Our contact information is:

Car Traders
14421 Auto Park Way #B
Houston, TX 77083
Phone: (281) 752-4844
Website: https://cartraders.us/

2. Use of This Website

You may use this website for lawful purposes and for obtaining information about Car Traders and its services.

You agree not to:

Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the operation or security of the website.
Submit false, misleading, or fraudulent information.
Use automated systems to access or collect information from the website without authorization.
Attempt to introduce malicious software, code, or other harmful material.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our website, business, customers, or systems.

3. Automotive Services

Car Traders provides a variety of automotive services, which may include repair, maintenance, diagnostics, collision and body repair, mechanical repair, insurance-related assistance, and other services described on our website.

The availability of a particular service may depend on:

Vehicle make, model, and condition.
The nature and extent of the required repair.
Parts availability.
Technician availability.
Required equipment or specialized services.
Other circumstances affecting the requested work.

Information displayed on the website is provided for general informational purposes and does not guarantee that a particular service will be available for every vehicle.

4. Estimates and Pricing

Any estimate provided by Car Traders may be based on the information available at the time of inspection or evaluation.

The final cost of a repair may change if additional damage, mechanical issues, required parts, labor requirements, or other conditions are discovered during the repair process.

Where additional work is identified, Car Traders may communicate the additional work and associated cost before proceeding when reasonably practicable.

Prices are quoted in U.S. dollars unless otherwise stated.

Taxes, parts, labor, diagnostic charges, towing, subcontracted services, or other applicable charges may apply depending on the service requested.

A website form, phone inquiry, or preliminary estimate does not necessarily constitute a final repair authorization or binding price unless expressly confirmed by Car Traders.

5. Appointments and Service Requests

Submitting an appointment or service request through the website does not necessarily guarantee an appointment time.

Car Traders may contact you to confirm the requested service, appointment, vehicle information, availability, or other details.

You are responsible for providing accurate contact and vehicle information.

If you need to cancel or reschedule an appointment, please contact Car Traders as soon as reasonably possible.

6. Vehicle Inspection and Additional Repairs

A vehicle may require inspection before Car Traders can determine the complete scope and cost of necessary repairs.

Visible damage may not represent the full extent of damage to a vehicle. Additional issues may become apparent after disassembly, diagnostic testing, inspection, or during the repair process.

Car Traders may recommend additional repairs or services when reasonably necessary to address issues discovered during inspection or repair.

7. Collision Repair and Insurance Claims

Car Traders may assist customers with collision repair and insurance-related processes where applicable.

Insurance coverage, deductibles, claim decisions, and payment amounts are determined by the customer’s insurance policy and applicable insurance provider.

Car Traders does not guarantee that an insurance company will approve a particular repair, payment amount, or claim.

Customers remain responsible for amounts that are legally or contractually owed by them, including any applicable deductible or other charges not covered by insurance, subject to any applicable agreement or law.

8. Warranty

Certain repairs or services provided by Car Traders may be covered by a warranty.

The applicable warranty, including its duration, coverage, limitations, exclusions, and conditions, may depend on the particular repair, parts used, service performed, and applicable written warranty terms.

Where Car Traders advertises a lifetime warranty or other warranty, the warranty is subject to the applicable warranty terms and conditions.

A warranty does not necessarily cover damage caused by misuse, neglect, accidents, unauthorized modifications, subsequent damage, failure to maintain the vehicle, or other circumstances excluded under the applicable warranty.

Customers should request and review the applicable warranty terms for their specific repair or service.

9. Parts and Availability

Repairs may require original equipment, aftermarket, refurbished, recycled, or other appropriate parts depending on the repair, availability, customer authorization, insurance requirements, and applicable circumstances.

Parts availability may affect repair timelines.

Estimated completion dates are not guaranteed unless expressly agreed otherwise in writing.

10. Towing and Transportation Services

Where Car Traders offers towing or transportation assistance, the availability, distance, conditions, and eligibility may depend on the applicable service or promotion.

Any advertised free towing offer is subject to its stated conditions and eligibility requirements.

Additional towing or transportation charges may apply when a request falls outside the applicable offer.

11. Financing and Third-Party Services

Car Traders may make financing or other third-party services available to eligible customers.

Financing approval, terms, interest rates, repayment schedules, eligibility, and other financing conditions are determined by the applicable financing provider.

Car Traders does not guarantee financing approval or any particular financing terms.

Third-party services may be governed by separate terms and privacy policies.

12. Payments

Payment methods accepted by Car Traders may vary and may include payment methods communicated to customers at the time of service.

All charges must be paid in accordance with the agreed payment terms.

Additional charges may apply where authorized services, parts, labor, taxes, towing, or other applicable costs exceed an initial estimate.

13. Customer Responsibilities

Customers are responsible for:

Providing accurate information about the vehicle.
Disclosing known mechanical, collision, electrical, or other issues.
Providing accurate contact information.
Following recommended maintenance and repair instructions.
Removing valuable personal belongings from the vehicle where reasonably possible.
Reviewing estimates, repair authorizations, invoices, and applicable warranty terms.
Paying amounts properly due for services provided.

Car Traders is not responsible for personal belongings left inside a vehicle except to the extent required by applicable law.

14. Vehicle Storage

Vehicles may be subject to storage charges or other applicable fees if they remain at the facility beyond the period communicated to the customer.

Any applicable storage charges and conditions will be communicated in accordance with applicable law.

Customers should arrange timely pickup of completed vehicles.

15. Website Information and Accuracy

We make reasonable efforts to keep the information on our website accurate and current.

However, information regarding services, pricing, promotions, availability, financing, warranties, hours, and other information may change without notice.

Website information should not be interpreted as a guarantee of a particular price, service, repair result, appointment, warranty coverage, or availability.

16. Third-Party Links

Our website may contain links to third-party websites, services, financing providers, review platforms, maps, social media platforms, or other external resources.

Car Traders does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

Your use of third-party services may be subject to the third party’s own terms and policies.

17. Intellectual Property

Unless otherwise stated, content on this website, including text, graphics, logos, photographs, designs, videos, and other materials, is owned by or licensed to Car Traders and is protected by applicable intellectual property laws.

You may view and use the website for personal and informational purposes.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit website content without prior written permission from Car Traders, except where permitted by law.

18. User-Submitted Information

If you submit information, photographs, reviews, comments, or other material through the website or to Car Traders, you represent that you have the right to provide that material.

You should not submit confidential, unlawful, defamatory, fraudulent, or infringing material.

By submitting information for the purpose of requesting services, you authorize Car Traders to use that information as reasonably necessary to respond to your request and provide the requested services, subject to our Privacy Policy.

19. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how Car Traders collects, uses, and shares personal information.

Please review the Privacy Policy for additional information regarding personal information, cookies, analytics, advertising, communications, and third-party service providers.

20. Disclaimer

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis.

Car Traders does not guarantee that:

The website will always be available or uninterrupted.
Website content will always be complete, accurate, or current.
The website will be free from errors or security vulnerabilities.
Any particular repair, service, appointment, price, warranty coverage, or outcome will be available through the website.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Car Traders will not be responsible for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or inability to use the website.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Any liability relating to a specific automotive repair or service will be governed by the applicable service agreement, repair authorization, invoice, warranty terms, and applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or submission of information or material that infringes another person’s rights.

This provision does not apply to the extent that such responsibility cannot legally be imposed.

23. Changes to These Terms

Car Traders may update these Terms from time to time to reflect changes in our business, services, website, or applicable law.

When changes are made, the “Last Updated” date at the top of this page will be updated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

24. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from these Terms or your use of the website will be subject to the jurisdiction of courts having appropriate jurisdiction, subject to any rights or requirements provided by applicable law.

25. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

26. Entire Agreement

These Terms, together with the Privacy Policy and any applicable written service agreements, repair authorizations, invoices, warranties, or other agreements provided by Car Traders, constitute the applicable terms governing your use of the website and relationship with Car Traders, to the extent permitted by law.

27. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Car Traders
14421 Auto Park Way #B
Houston, TX 77083
Phone: (281) 752-4844
Website: https://cartraders.us/
Contact: https://cartraders.us/contact-us/