Privacy Policy

Last Updated: August 25, 2026

Car Traders (“Car Traders,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website, https://cartraders.us/, contact us, request an estimate, schedule a service, or otherwise communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Information You Provide to Us

When you submit a form, request an estimate, schedule a service, contact us, or communicate with us, we may collect:

Your name
Phone number
Email address
Vehicle make, model, year, or other vehicle information
Information about your vehicle or requested service
Details about an accident, collision, repair, or other automotive issue that you choose to provide
Information included in messages or other communications you send to us
Other information you voluntarily provide

Please do not submit sensitive personal information through our general website forms unless it is specifically requested and necessary for the service you are seeking.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or webpage
General information about how you interact with our website

This information may be used for website operation, security, analytics, troubleshooting, and improving our services.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests
Contact you regarding your vehicle or requested services
Provide estimates and automotive services
Schedule appointments or service visits
Provide collision repair and insurance-related assistance when requested
Communicate with you about your vehicle or service
Process or facilitate requests for financing or other third-party services, where applicable
Improve our website, services, and customer experience
Understand website usage and advertising performance
Measure the effectiveness of our marketing and advertising
Prevent fraud, abuse, spam, and security threats
Comply with applicable legal and regulatory requirements
Enforce our policies and protect our rights, property, and customers

We will use personal information for purposes that are reasonably necessary and consistent with the purposes described in this Privacy Policy, or as otherwise permitted or required by applicable law.

3. Phone Calls and Communications

When you contact Car Traders by telephone, we may collect information necessary to respond to your inquiry and provide or arrange our services.

If telephone calls are recorded or monitored for quality, training, security, or other business purposes, appropriate notice may be provided at the time of the call where required by applicable law.

We may also communicate with you by telephone, text message, email, or other communication methods regarding your inquiry, appointment, estimate, vehicle, or requested services.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics technologies, and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Understand how visitors use the website
Measure website performance
Understand the effectiveness of advertising campaigns
Improve our website and marketing

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Where required by applicable law, we will provide additional choices or notices regarding non-essential cookies and similar tracking technologies.

5. Advertising and Analytics

We may use third-party advertising and analytics services to understand website traffic, measure advertising performance, and help us reach people who may be interested in our automotive services.

These services may collect information about your interaction with our website, such as pages visited, device information, approximate location, and other technical or usage information.

Depending on the services actually implemented on the website, these technologies may include services such as Google Ads, Google Analytics, Google Tag Manager, Meta advertising technologies, or call-tracking and analytics providers.

Third-party services operate according to their own privacy policies and terms.

6. How We Share Information

We may share personal information with third parties when reasonably necessary to operate our business, provide requested services, or fulfill the purposes described in this Privacy Policy.

These third parties may include:

Service providers that help operate our website
Website hosting and technology providers
Analytics and advertising providers
Customer relationship management or communication platforms
Appointment or scheduling providers
Payment or financing providers, where applicable
Insurance-related parties when you request or authorize assistance
Professional advisers and service providers
Government authorities or other parties when required by law
Other parties when necessary to protect our rights, safety, property, customers, or business

We do not sell your personal information for money in the ordinary course of operating our business.

We may use service providers to process information on our behalf. These providers are expected to use information only as necessary to perform the services they provide to us or as otherwise permitted by law.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, services, financing providers, insurance-related resources, social media platforms, maps, review platforms, or other external services.

When you follow a link or interact with a third-party service, that third party’s privacy policy and terms may apply.

Car Traders is not responsible for the privacy practices, security, or content of third-party websites or services.

8. Financing and Third-Party Applications

If you choose to apply for financing or use another third-party service through our website or in connection with our services, your information may be collected and processed by the applicable third-party provider.

That provider may have its own privacy policy, terms, disclosures, and requirements.

Please review the applicable third party’s privacy notice before submitting information through its application or service.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain business and customer records
Complete transactions
Resolve disputes
Comply with legal, tax, accounting, insurance, or regulatory requirements
Protect our business and customers
Maintain appropriate records of communications and transactions

The specific retention period may vary depending on the type of information and the reason it was collected.

10. Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through ordinary website forms, email, or other unsecured communications unless specifically requested through an appropriate secure process.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Opt out of certain types of targeted advertising or other data processing where applicable
Exercise other rights provided by applicable privacy laws

Certain information may be exempt from deletion or other requests where we are required or permitted to retain it for legal, security, transactional, or other legitimate purposes.

To make a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. Do Not Track

Some web browsers may provide a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Car Traders through our website:

Website: https://cartraders.us/
Phone: (281) 752-4844
Address: 14421 Auto Park Way #B, Houston, TX 77083

You may also contact us through our Contact Us page:

https://cartraders.us/contact-us/

We will make reasonable efforts to respond to privacy-related requests within the time required by applicable law.

16. Effective Date

This Privacy Policy is effective as of August 25, 2026.